State run telecommunications giant, BSNL will set up call centres across the country to expeditiously address grievances of its consumers, Minister of State for IT and Telecom Sachin Pilot said.
The District Consumer Redressal Forum (DCRF) here has imposed a fine of Rs 4,000 on a cellphone company for providing poor customer services after sales.
SHe-box deals with complaints from women employees in both public & private sectors.
Under the co-lending model, banks have to take their share of the individual loans on a back-to-back basis on their books while NBFCs are required to retain a minimum of 20 per cent share of the individual loans on their books.
After trying to reform unit-linked insurance plans (Ulips), the Insurance Regulatory and Development Authority (Irda) is now turning its attention to the protection of policyholders.
The SC bench said the report of CFTRI, where the samples of Maggi noodles were tested following earlier orders of the court, will form the basis for the proceedings before the NCDRC.
The Delhi high court on Wednesday pulled up the Centre and the city government over their failure to implement Vishaka guidelines on dealing with cases of sexual harassment against women in the aviation industry in New Delhi.
The government on Thursday ruled out setting up an ombudsman to redress complaints of poor mobile telephony services like call drops saying state-run BSNL/MTNL were taking effective steps to upgrade technology.
Not only the common subscribers but even Finance Minister P Chidambaram is also peeved over the way mobile calls drop and wanted to know from the group chairman of the largest cellular operator Bharti Airtel, Sunil Mittal, as to when they would be able to fix the problem. "When will calls not drop in Lutyens' Delhi?," Chidambaram asked Mittal at the NDTV Profit Business Award function on Monday evening.
Suresh Prabhu announced ambitious plans.
The number of cases of insult to the modesty of women, kidnapping of women, abduction of women, cruelty by husband and in-laws and dowry death stand at 197, 1,580, 159, 1,712 and 56, respectively, it said.
The government on Friday admitted certain flaws in its flagship rural employment programme like irregularities in payment of wages and said steps were being taken to set them right.
In yet another blow for Nestle India, live larvae and worms have been found in their milk powder in Coimbatore.
The government on Thursday announced new rules to curb misuse of social media platforms, as it mandated firms to appoint grievance officer, disclose the first originator of the mischievous information and remove, within 24 hours, content depicting nudity or morphed pictures of women.
A Delhi consumer forum has asked telecom operator Idea Cellular Ltd to pay Rs 10,000 to a person as compensation for giving a bill inflated by Rs 3.50.
Tyagi is possibly the first Delhi University VC to face suspension. University officials said such an action had not been taken against any VC in at least three decades.
You can save Rs 35,000-Rs 50,000 in lawyer's fee at a district forum and several lakhs at the National Consumer Disputes Redressal Commission.
It said even if the film is released on April 11, as claimed by the Congress activist, it will be appropriate for him to seek a redressal from the Election Commission.
Delhi Chief Minister Arvind Kejriwal will be holding his public hearings at his official civil lines residence from next week.
Among key guidelines, the e-commerce companies will also be required to ensure that personally identifiable information of customers are protected.
Gautam Gambhir was on Saturday handed a suspended four-match ban from first-class cricket for his ugly confrontation with Delhi Ranji coach KP Bhaskar earlier this year, a punishment he said will abide by.
The RBI is thinking of a model code of conduct for banks, to ensure customer rights in line with the earlier charter it had framed in this regard.
The superintendent of Taloja jail has just been transferred. Does that signal a more human phase in prison for the Bhima Koregaon accused? asks Jyoti Punwani.
Among other things, the e-commerce players will have to display the total 'price' of goods and services offered for sale, mention the 'expiry date' of goods and the 'country of origin' of goods and services.
'The people of Jammu and Kashmir are your own people. Do not use them as cannon fodder in your laboratory.'
The Bombay Stock Exchange on Friday opened an exclusive Investor Service Centre in Chennai, offering a complete range of services including redressal of investor complaints along with acting as a single window for all queries on stock markets.
Upasna Pandey/ Rediff.com spoke with senior professors and students who pointed out the inherent flaws in the existing sexual harassment grievance redressal mechanism at the institution and university level.
Twitter has blocked accounts of Punjabi rapper JazzyB, Sydney-based hip-hop artist L-Fresh the Lion and two others following demands by the Indian government.
Trial by the media can be avoided if the industry itself devises effective mechanisms to bring this to an end
The panels will address complaints by individuals booked under the anti-terror law. Their decision will be binding on the government and the police.
The apex court gave a month-long deadline to the government to determine the responsibility for security failure in the horrific attack in which 147 people, 132 of them children, were killed when Tehreek-i-Taliban Pakistan (TTP) militants stormed the Army Public School (APS) in Peshawar.
The new law will have penal provisions of Rs 50 lakh and five year imprisonment for celebrities promoting sale of items without verifying the quality.
During a video conference with the executive directors of both private and public sector banks, the banks were directed by the government to open at least one account for an adult member of every household.
I got to know that every referred case for angiography and angioplasty got a kickback of Rs 5,000 and Rs 15,000 respectively. Seeing this trend, doctors started paying referring doctors Rs 1 lakh in advance and adjusting it as and when patients came in. This menace slowly spread its tentacles all over the medical field, including radiological diagnostics and biochemistry laboratories. For every test ordered, 20 per cent of the bill was given back to the referring doctor. This led to doctors recommending unnecessary tests. The pharmaceutical companies also saw burgeoning business. Acclaimed doctors were given televisions sets, refrigerators, air conditioners and cars depending upon the prescriptions. General practitioners would prescribe unnecessary drugs, and were given returns in cash. A fascinating excerpt from Dr Upendra Kaul's When The Heart Speaks.
'If we encourage such forces, then tomorrow they will try to intimidate every teacher who doesn't teach their idea of what is right and wrong.'
The group of journalists also passed a joint resolution seeking justice for the victims.
'#MeToo is not to be dismissed as a 'shoot and scoot' but seen as the uncovering of dark truths about seemingly sophisticated and powerful personalities, or at least as one providing catharsis to a survivor,' notes Utkarsh Mishra.
